top of page
_edited_edited.jpg)
About Top Notch Property
Our story is a passion for
clean homes and happy clients
Our Expertise
Top Notch Property Solutions is a leading cleaning company, specializing in move in/move out cleaning, deep clean services, property management, and hoarder clean up. With a commitment to excellence, we strive to exceed our clients' expectations by delivering meticulous and thorough cleaning solutions tailored to their specific requirements.
-
What services do you offer?We offer a range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, carpet cleaning, and more. Check our website or contact us for a complete list of services.
-
Are you insured and bonded?Yes, we are fully insured and bonded to ensure the safety and security of our clients' property.
-
How can I get a quote for cleaning services?You can request a quote by calling our office, filling out a form on our website, or sending us an email with details about your cleaning needs.
-
How far in advance should I book an appointment?We recommend booking at least 1 week in advance to ensure availability, especially for recurring services or during busy seasons.
-
What is your cancellation policy?Cancellations must be made at least 24 hours before the scheduled appointment to avoid a cancellation fee. Cancellations made less than 24 hours in advance may incur a fee.
-
Do I need to be home during the cleaning?It's not necessary to be home during the cleaning, but you are welcome to be present. If you're not home, please provide clear instructions for entry and any special requests.
-
Can I reschedule my appointment?Yes, you can reschedule by contacting us at least 24 hours in advance. We'll do our best to find a new time that suits you.
-
Do you bring your own cleaning supplies?Yes, we bring all necessary cleaning supplies and equipment. If you prefer specific products, let us know, and we'll accommodate your request.
-
Do you offer eco-friendly cleaning options?Yes, we offer eco-friendly cleaning products and practices. Please let us know if you prefer these options when booking your appointment.
-
How do you ensure quality and consistency?We have a thorough training program for our staff and conduct regular quality checks to ensure consistent, high-quality service. If you're not satisfied with our service, please let us know, and we'll make it right.
-
When is payment due?Payment is due upon booking of the service unless other arrangements have been made in advance.
-
What is your refund policy?Please refer to our Refund Policy for detailed information on eligibility and the refund process. If you're not satisfied with our service, contact us within 24 hours to discuss a resolution.
-
How can I contact you?You can contact us via phone, email, or our website's contact form. Our contact information is listed below: - Phone: 07938 142 462 - Email: info@topnotchproperty.co.uk - Website: topnotchproperty.co.uk
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
bottom of page